Privacy Policy

Effective Date: September 1, 2025

1. Overview

At BrewLuxe, we care deeply about your privacy and the security of your personal information. This policy explains how we collect, use, and protect your data when you visit or make a purchase on brewluxe.shop (the “Site”).

By using our Site, you acknowledge and agree to the terms described in this Privacy Policy.

2. Personal Information We Collect

We may collect the following types of personal information to help us process your orders and improve your experience:

Contact Information: Your name, billing and shipping address, email, and phone number.
Payment Details: Your credit or debit card information and transaction ID. (Payments are processed securely through trusted third-party providers — we never store your card details.)
Account Information: Your login details, saved preferences, and wishlist items.
Order History: Details of products you’ve viewed, added to your cart, purchased, or returned.
Device & Usage Data: Your IP address, browser type, operating system, referral source, device identifiers, and session activity.
Communications: Any messages or information you share with us through forms, email, or customer support.

3. How We Collect Information

We collect information in a few different ways:

Directly from you: When you browse our site, create an account, make a purchase, or get in touch with us.
Automatically: Through cookies and other tracking tools that help us understand how you use our site.
From our partners: Such as payment processors, shipping carriers, and analytics providers who help us run our business smoothly.

4. How We Use Your Information

We use the information we collect to:

Process and deliver your orders quickly and accurately.
Manage your account and remember your preferences.
Provide customer support and respond to your questions.
Send updates and special offers (you can unsubscribe at any time).
Improve our website and services by analyzing how visitors use the site.
Protect against fraud and misuse of our platform.
Meet legal and regulatory requirements where necessary.

5. Sharing Your Information

We only share your information with trusted partners when it’s necessary to provide our services or meet legal requirements. This may include:

Service Partners: Such as shipping carriers, payment providers (like PayPal or Stripe), and customer service platforms that help fulfill your orders.
Analytics & Marketing Tools: Including services like Google Analytics or Meta Ads that help us understand our audience and improve our marketing.
Legal Authorities: When required by law, court order, or as part of an investigation.
Business Changes: If BrewLuxe is involved in a merger, acquisition, or restructuring, your information may be part of that process.

We never sell your personal data.

6. Cookies & Tracking

We use cookies and similar technologies to improve your experience on our site. They help us:

Remember your login details and preferences so you don’t have to re-enter them.
Understand site performance and traffic to make our website better.
Show relevant ads and content based on your interests.

You can manage or disable cookies anytime through your browser settings or our cookie banner.

7. Security

We use industry-standard security measures, including SSL encryption, to help keep your information safe. While we take every reasonable step to protect your data, no system or online transmission is completely secure.

For your safety, we recommend using secure networks and keeping your login details private.

8. Your Rights

Depending on where you live, you may have the right to:

Access a copy of the personal data we hold about you.
Request corrections or deletion of your information.
Request data portability to move your information elsewhere.
Withdraw consent or limit how your data is used.

If you’d like to exercise any of these rights, please contact us at support@brewluxe.shop. We may ask for verification to confirm your identity before processing your request.

9. Children’s Privacy

BrewLuxe does not knowingly collect data from children under 16 years old. If we become aware of such data, we will delete it promptly.

10. International Data Transfers

If you access our Site from outside the United States, your information may be processed in the U.S., where privacy laws may differ from your jurisdiction.

11. Third-Party Links

Our Site may link to third-party websites (e.g., Instagram, Pinterest, or blogs). We are not responsible for their privacy practices. Please review their policies separately.

12. Policy Updates

We may revise this Privacy Policy to reflect operational, legal, or regulatory updates. Changes will be posted here with a revised “Effective Date”. Continued use of the Site means acceptance of updates.

13. Contact Us

For questions or concerns about this Privacy Policy, please contact us:

Email: support@brewluxe.shop

Phone : +1 (737) 355-0399

Address: 1025 W 11th Ave, Amarillo, TX 79101, USA

Our support team responds within 24 hours, Monday to Friday (9:00 AM – 6:00 PM Central Time).